Paper and email. Domestic and international. We support corporations with their day-to-day correspondence, helping the right information reach the right people.
Before taking on tasks, we learn how your company works. That gives everyone a clear understanding of what is passed on, how and to whom.
01
Understand your needs
We identify channels, document types, volumes and the expected outcome.
02
Agree the rules
We define tasks, tool access, timelines, responsibilities and escalation routes.
03
Arrange the handover
We agree how documents and messages flow and how support will begin.
04
Deliver and report
We carry out the agreed work and share information for ongoing oversight.
Scope, schedule and pricing are agreed individually before cooperation begins.
03 / FOR CORPORATIONS
Local coordination. An international outlook.
We support Polish and international organisations looking to organise correspondence handling in Poland and communication between their teams.
Businesses and groups in Poland
Support for head offices, branches and operational teams. Consistent guidelines, clear handovers and fewer fragmented tasks.
International organisations
Operational support for companies doing business in Poland. We agree the working language and communication arrangements with each client.
PRINCIPLES THAT KEEP WORK ON TRACK
The right recipient
Agreed routes for documents and messages.
Clear responsibilities
Defined roles, contacts and escalation rules.
An agreed way of working
Scope and procedures defined before work starts.
Access based on need
Access and confidentiality arrangements agreed for each process.
2018Year of KRS registration
04 / CORREO POLONIA
Support for your everyday communication.
Correo Polonia BackOffice Outsourcing sp. z o.o. sp.k. is a company based in Warsaw, registered in the Polish National Court Register on 4 January 2018.
Its general partner is BackOffice Outsourcing sp. z o.o. Our focus is practical support for correspondence workflows and everyday administrative processes.
Yes. We can discuss paper mail, email handling and process support separately or as a combined scope of work.
How does shared inbox support work?
We agree access rights, classification rules, routing and any response templates. Business decisions remain with the designated people in your organisation.
Do you work with international companies?
Yes. Our offer also serves international organisations. We agree working languages, locations and the scope of support individually.
What determines the price?
Volume, the number of channels and inboxes, tasks, tools, required availability and reporting. We present terms after understanding your needs.
06 / LET’S TALK
Your correspondence. Our next project together.
Tell us about your channels, volumes and the tasks you would like to hand over. We will agree a suitable scope of support.