Warsaw · Supporting business in Poland and abroad+48 222 66 88 22

CORPORATE CORRESPONDENCE SERVICES

Correspondence.
Under control.

Paper and email. Domestic and international. We support corporations with their day-to-day correspondence, helping the right information reach the right people.

Paper correspondenceEmail supportBulk printing
Modern office space with glass walls
CONNECTING COMMUNICATION WITH PROCESS
DocumentsMessagesTwo channels. One organised workflow.
Poland and international marketsSupport built around your organisationClear terms of cooperation

01 / WHAT WE CAN TAKE ON

Fewer tasks.
More clarity.

From a paper document to a shared inbox. Together, we define the scope, responsibilities and information flow within your organisation.

01

Paper correspondence

Practical support for incoming and outgoing business mail.

  • Support with receipt, registration and sorting
  • Routing documents to designated departments
  • Preparing dispatches and mailing records
  • Coordinating confirmations and returned mail
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02

Email correspondence

An organised approach to shared inboxes and business messages.

  • Classifying and routing messages
  • Organising threads and attachments
  • Supporting replies under agreed guidelines
  • Escalating matters that require your decision
Discuss this service
03

Bulk printing

Coordinating business print runs and preparing documents for further handling.

  • Batch printing from client-provided materials
  • Personalisation within the agreed scope
  • Collating documents and preparing for enveloping
  • Agreeing print volumes, formats and schedules
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04

Correspondence workflow control

Clear document and message statuses within the agreed handling process.

  • Sorting and prioritisation under client guidelines
  • Monitoring agreed case handover deadlines
  • Correspondence volume and status reports
  • Routing exceptions to designated contacts
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02 / GETTING STARTED

Your process.
Well organised.

Before taking on tasks, we learn how your company works. That gives everyone a clear understanding of what is passed on, how and to whom.

  1. 01

    Understand your needs

    We identify channels, document types, volumes and the expected outcome.

  2. 02

    Agree the rules

    We define tasks, tool access, timelines, responsibilities and escalation routes.

  3. 03

    Arrange the handover

    We agree how documents and messages flow and how support will begin.

  4. 04

    Deliver and report

    We carry out the agreed work and share information for ongoing oversight.

Scope, schedule and pricing are agreed individually before cooperation begins.

03 / FOR CORPORATIONS

Local coordination.
An international outlook.

We support Polish and international organisations looking to organise correspondence handling in Poland and communication between their teams.

Businesses and groups in Poland

Support for head offices, branches and operational teams. Consistent guidelines, clear handovers and fewer fragmented tasks.

International organisations

Operational support for companies doing business in Poland. We agree the working language and communication arrangements with each client.

PRINCIPLES THAT KEEP WORK ON TRACK

The right recipient

Agreed routes for documents and messages.

Clear responsibilities

Defined roles, contacts and escalation rules.

An agreed way of working

Scope and procedures defined before work starts.

Access based on need

Access and confidentiality arrangements agreed for each process.

Printing press producing a print run
2018Year of KRS registration

04 / CORREO POLONIA

Support for your
everyday communication.

Correo Polonia BackOffice Outsourcing sp. z o.o. sp.k. is a company based in Warsaw, registered in the Polish National Court Register on 4 January 2018.

Its general partner is BackOffice Outsourcing sp. z o.o. Our focus is practical support for correspondence workflows and everyday administrative processes.

05 / QUESTIONS & ANSWERS

Let’s get specific.

Can we outsource just one area?

Yes. We can discuss paper mail, email handling and process support separately or as a combined scope of work.

How does shared inbox support work?

We agree access rights, classification rules, routing and any response templates. Business decisions remain with the designated people in your organisation.

Do you work with international companies?

Yes. Our offer also serves international organisations. We agree working languages, locations and the scope of support individually.

What determines the price?

Volume, the number of channels and inboxes, tasks, tools, required availability and reporting. We present terms after understanding your needs.

06 / LET’S TALK

Your correspondence.
Our next project together.

Tell us about your channels, volumes and the tasks you would like to hand over. We will agree a suitable scope of support.

EMAIL CONTACT
Conversation topic

The button opens your email app. Start with an overview of your needs, without confidential documents or third-party personal data.

REGISTERED OFFICE

Al. Stanów Zjednoczonych 72/12
04-036 Warszawa, Poland

Meetings by prior appointment.Get directions